TOTVS iPaaS - Notice history

All systems operational

Serviço de Autenticação - TOTVS Identity - Operational

100.0% uptime
01 May 2025 · 100.0%01 Jun · 100.0%31 Jul · 100.0%

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01 May 2025
01 Jun 2025
31 Jul 2025

Aplicação - Operational

99.79% uptime
01 May 2025 · 100.0%01 Jun · 99.67%31 Jul · 99.69%

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01 May 2025
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31 Jul 2025

Rastreabilidade - Operational

100.0% uptime
01 May 2025 · 100.0%01 Jun · 100.0%31 Jul · 100.0%

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01 May 2025
01 Jun 2025
31 Jul 2025

Monitoramento - Operational

100.0% uptime
01 May 2025 · 100.0%01 Jun · 100.0%31 Jul · 100.0%

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01 May 2025
01 Jun 2025
31 Jul 2025

TOTVS iPaaS HUBE - Operational

100.0% uptime
01 May 2025 · 100.0%01 Jun · 100.0%31 Jul · 100.0%

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01 May 2025
01 Jun 2025
31 Jul 2025

Third Party: Google Cloud Platform → Google Cloud Networking - Operational

Third Party: Google Cloud Platform → Google Cloud SQL - Operational

Third Party: Google Cloud Platform → Google Cloud Storage - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Firewall - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Gateway - Operational

Notice history

View current status

01 Jul 2025

JUL28
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    28 July 2025 at 11:00 PMUTC
    Completed
    28 July 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    28 July 2025 at 9:00 PMUTC
    In progress
    28 July 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    28 July 2025 at 9:00 PMUTC
    Planned
    28 July 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

JUL23
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    23 July 2025 at 11:00 PMUTC
    Completed
    23 July 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    23 July 2025 at 9:00 PMUTC
    In progress
    23 July 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    23 July 2025 at 9:00 PMUTC
    Planned
    23 July 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

JUL22
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    22 July 2025 at 11:00 PMUTC
    Completed
    22 July 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    22 July 2025 at 9:00 PMUTC
    In progress
    22 July 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    22 July 2025 at 9:00 PMUTC
    Planned
    22 July 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

JUL14
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    14 July 2025 at 11:00 PMUTC
    Completed
    14 July 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    14 July 2025 at 9:00 PMUTC
    In progress
    14 July 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    14 July 2025 at 9:00 PMUTC
    Planned
    14 July 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

JUL13
Expansão da Capacidade de NAT - Novos IPs de saída no ambiente
CompletedMaintenance1 hour
  • Completed
    13 July 2025 at 3:00 AMUTC
    Completed
    13 July 2025 at 3:00 AMUTC
    Maintenance has completed successfully
  • In progress
    13 July 2025 at 2:00 AMUTC
    In progress
    13 July 2025 at 2:00 AMUTC
    Maintenance is now in progress
  • Planned
    13 July 2025 at 2:00 AMUTC
    Planned
    13 July 2025 at 2:00 AMUTC

    Prezados clientes,

    Os seguintes IPs de saída para internet serão adicionados ao ambiente do TOTVS iPaaS para ampliar nossa capacidade de NAT:

    • 34.170.26.211

    • 34.68.216.70

    • 34.60.196.22

    • 34.59.12.125

    • 34.16.79.65

    • 34.69.7.70

    • 146.148.52.92

    • 34.68.43.233

    • 35.238.218.90

    • 34.58.91.14

    Caso sua aplicação ou cliente utilize filtros de IP (firewall) para controle de acesso, será necessário incluir os novos endereços para garantir a continuidade do serviço.

    Lembrando que os IPs que já existem serão mantidos, a lista com todos IPs pode ser encontrada aqui.

01 Jun 2025

Instabilidade no TOTVS iPaaS
Resolved2 hours 22 minutes
  • Postmortem
    UTC
    Postmortem

    🛑 Resumo do Incidente – Google Cloud e Workspace (12 de junho de 2025)

    Duração: 3 horas

    Regiões afetadas: Global (com recuperação mais lenta em us-central1, utilizada pelo TOTVS iPaaS)

    Serviços afetados: Diversos produtos do Google Cloud, incluindo APIs, interfaces de usuário, BigQuery, Compute Engine, Cloud Storage, entre outros.

    📌 O que aconteceu:

    Uma atualização automática de cotas inválida na GCP foi aplicada ao sistema de gerenciamento de APIs, gerando erros 503 nas chamadas externas e interrupções em serviços. A maioria das regiões se recuperou em até 2 horas, mas us-central1 teve sobrecarga e demorou mais.

    💥 Impacto aos clientes:

    • APIs e interfaces intermitentes

    • Interrupção do serviço do TOTVS iPaaS

  • Resolved
    UTC
    Resolved

    Todos os serviços utilizados no TOTVS iPaaS foram reestabelecidos.

    Para acompanhar o incidente da GCP acesse: https://status.cloud.google.com/incidents/ow5i3PPK96RduMcb1SsW

  • Update
    UTC
    Update

    O serviço de database e storage foi reestabelecido, ainda com bastante lentidão.

    Estamos monitorando a plataforma, aonde já é possível logar.

  • Monitoring
    UTC
    Monitoring

    Os engenheiros da google identificaram a causa raiz e aplicaram as devidas medidas de mitigação.

    Embora os engenheiros tenham confirmado que a dependência subjacente foi recuperada em todas as localidades, exceto em us-central1 (O que usamos no TOTVS iPaaS primáriamente), ainda estamos enfrentando diferentes níveis de impacto em produtos individuais do Google Cloud. Todas as equipes de engenharia responsáveis estão ativamente envolvidas e trabalhando na recuperação dos serviços.

    Ainda não temos uma estimativa para a recuperação completa dos serviços.

  • Update
    UTC
    Update

    Resumo: Vários produtos do GCP estão enfrentando problemas de serviço.

    Descrição: Estamos enfrentando problemas de serviço com vários produtos do GCP desde quinta-feira, 12 de junho de 2025, às 15:20

    Equipe do google continua investigando o problema. Pedimos desculpas a todos os afetados pela interrupção.

    Sintomas: Vários produtos do GCP estão apresentando diferentes níveis de impacto nos serviços.

    Solução alternativa: Nenhuma no momento.

  • Identified
    UTC
    Identified

    Estamos enfrentando uma interrupção de conexão com os serviços da Google Cloud Platform (GCP).

    No momento, todos os nossos serviços hospedados na GCP estão indisponíveis. Nossa equipe está em contato com o provedor para identificar a causa e restabelecer a conectividade o mais rápido possível.

    Agradecemos a compreensão e manteremos novas atualizações por este canal.

  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.
JUN11
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    11 June 2025 at 11:00 PMUTC
    Completed
    11 June 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    11 June 2025 at 9:00 PMUTC
    In progress
    11 June 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    11 June 2025 at 9:00 PMUTC
    Planned
    11 June 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

JUN4
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    04 June 2025 at 11:00 PMUTC
    Completed
    04 June 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    04 June 2025 at 9:00 PMUTC
    In progress
    04 June 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    04 June 2025 at 9:00 PMUTC
    Planned
    04 June 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

01 May 2025

MAY27
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    27 May 2025 at 11:00 PMUTC
    Completed
    27 May 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    27 May 2025 at 9:00 PMUTC
    In progress
    27 May 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    27 May 2025 at 9:00 PMUTC
    Planned
    27 May 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

MAY21
[TOTVS iPaaS] Production Update
CompletedMaintenance2 hours
  • Completed
    21 May 2025 at 11:00 PMUTC
    Completed
    21 May 2025 at 11:00 PMUTC
    Maintenance has completed successfully
  • In progress
    21 May 2025 at 9:00 PMUTC
    In progress
    21 May 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    21 May 2025 at 9:00 PMUTC
    Planned
    21 May 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

MAY13
[TOTVS iPaaS] Production Update
CompletedMaintenance4 hours
  • Completed
    14 May 2025 at 1:00 AMUTC
    Completed
    14 May 2025 at 1:00 AMUTC
    Maintenance has completed successfully
  • Update
    14 May 2025 at 1:00 AMUTC
    Update
    14 May 2025 at 1:00 AMUTC
    Maintenance is now in progress.
  • In progress
    13 May 2025 at 9:00 PMUTC
    In progress
    13 May 2025 at 9:00 PMUTC
    Maintenance is now in progress
  • Planned
    13 May 2025 at 9:00 PMUTC
    Planned
    13 May 2025 at 9:00 PMUTC

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

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