Notice history - TOTVS iPaaS

01 Feb 2026

01 Mar 2026

30 Apr 2026

01 Feb 2026

01 Mar 2026

30 Apr 2026

01 Feb 2026

01 Mar 2026

30 Apr 2026

01 Feb 2026

01 Mar 2026

30 Apr 2026

01 Feb 2026

01 Mar 2026

30 Apr 2026

01 Feb 2026

01 Mar 2026

30 Apr 2026

Notice history

01 Apr 2026

[Manutenção Programada] Upgrade de Infraestrutura e Performance

Scheduled for 07 April 2026 at 12:00 AM – 12:00 AM less than a minute

Planned
07 April 2026 at 12:00 AM
Planned
07 April 2026 at 12:00 AM
Informamos que realizaremos uma atualização no TOTVS iPaaS para migração de nosso provedor de nuvem do nosso sistema de roteamento (queues). Esta ação visa otimizar o tempo de resposta e a estabilidade.
Durante este período, o serviço poderá apresentar instabilidade momentânea. Agradecemos a compreensão enquanto trabalhamos para entregar uma plataforma mais rápida e resiliente.

01 Mar 2026

Resolved
24 March 2026 at 9:25 PM
Resolved
24 March 2026 at 9:25 PM
This incident has been resolved.
Monitoring
24 March 2026 at 7:00 PM
Monitoring
24 March 2026 at 7:00 PM
Identificamos uma intercorrência no serviço Webhook Sync, que apresentou falhas de conexão com o banco de dados, resultando em atrasos no processamento.
Para mitigar o problema, realizamos o resizing (redimensionamento) e o upgrade da infraestrutura do serviço. A estabilidade foi restabelecida e as conexões com o banco de dados voltaram ao normal.
No momento, nossa equipe de engenharia está monitorando o fluxo de sincronização para garantir que todos os eventos represados sejam processados corretamente.

[TOTVS iPaaS] Production Update

Completed
11 March 2026 at 11:00 PM
Completed
11 March 2026 at 11:00 PM
Maintenance has completed successfully
In progress
11 March 2026 at 9:00 PM
In progress
11 March 2026 at 9:00 PM
Maintenance is now in progress
Planned
11 March 2026 at 9:00 PM
Planned
11 March 2026 at 9:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

[TOTVS iPaaS] Production Update

Completed
10 March 2026 at 1:50 AM
Completed
10 March 2026 at 1:50 AM
Maintenance has completed successfully
In progress
10 March 2026 at 1:30 AM
In progress
10 March 2026 at 1:30 AM
Maintenance is now in progress
Planned
10 March 2026 at 1:30 AM
Planned
10 March 2026 at 1:30 AM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

01 Feb 2026

[TOTVS iPaaS] Production Update

Completed
23 February 2026 at 11:00 PM
Completed
23 February 2026 at 11:00 PM
Maintenance has completed successfully
In progress
23 February 2026 at 9:00 PM
In progress
23 February 2026 at 9:00 PM
Maintenance is now in progress
Planned
23 February 2026 at 9:00 PM
Planned
23 February 2026 at 9:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

Resolved
23 February 2026 at 10:42 PM
Resolved
23 February 2026 at 10:42 PM
This incident has been resolved.
Investigating
23 February 2026 at 8:13 PM
Investigating
23 February 2026 at 8:13 PM
We are currently investigating this incident.

Resolved
17 February 2026 at 12:32 PM
Resolved
17 February 2026 at 12:32 PM
Resumo do Incidente: Identificamos uma instabilidade que afetava o processamento e a execução das rotinas do nosso agendador de tarefas (Timer, RefreshToken, Alertas). Isso resultou em atrasos pontuais para alguns usuários.
O que foi feito: Nossa equipe de engenharia trabalhou na identificação do gargalo e aplicou correções de performance críticas na infraestrutura do agendador. Essas otimizações não apenas resolvem o problema atual, mas também aumentam a eficiência do sistema para lidar com picos de carga futuros.
Status atual:
- Monitoramento: O sistema já voltou à normalidade e estamos monitorando as filas de processamento para garantir que tudo flua sem novos atrasos.
- Impacto: Nenhum dado foi perdido; as tarefas estão executando no tempo correto agora.
Agradecemos a paciência enquanto refinamos nossos processos para entregar uma experiência cada vez mais veloz.
Nota: Se você notar qualquer comportamento inesperado em suas tarefas agendadas nas próximas horas, por favor, entre em contato com nosso suporte.
Monitoring
17 February 2026 at 5:17 AM
Monitoring
17 February 2026 at 5:17 AM
Implementamos uma correção e estamos monitorando os resultados do componente Timer
Investigating
16 February 2026 at 4:30 PM
Investigating
16 February 2026 at 4:30 PM
Estamos investigando um comportamento no componente de início "Timer" que está impactando o intervalo entre as execuções configuradas, ocasionando redução na frequência esperada.

[TOTVS iPaaS] Production Update

Completed
11 February 2026 at 11:00 PM
Completed
11 February 2026 at 11:00 PM
Maintenance has completed successfully
In progress
11 February 2026 at 9:00 PM
In progress
11 February 2026 at 9:00 PM
Maintenance is now in progress
Planned
11 February 2026 at 9:00 PM
Planned
11 February 2026 at 9:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

[TOTVS iPaaS] Production Update

Completed
05 February 2026 at 12:00 AM
Completed
05 February 2026 at 12:00 AM
Maintenance has completed successfully
In progress
04 February 2026 at 10:00 PM
In progress
04 February 2026 at 10:00 PM
Maintenance is now in progress
Planned
04 February 2026 at 10:00 PM
Planned
04 February 2026 at 10:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

01 Feb 2026 to 01 Apr 2026