TOTVS iPaaS - Notice history

All systems operational

Serviço de Autenticação - TOTVS Identity - Operational

100% - uptime
01 Mar 2026 · 100.0%01 Apr · 100.0%31 May · 99.76%

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01 Mar 2026
01 Apr 2026
31 May 2026

Aplicação - Operational

100% - uptime
01 Mar 2026 · 100.0%01 Apr · 100.0%31 May · 100.0%

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01 Mar 2026
01 Apr 2026
31 May 2026

Serviço de Nuvem - GCP - Operational

100% - uptime
01 Mar 2026 · 100.0%01 Apr · 100.0%31 May · 100.0%

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01 Mar 2026
01 Apr 2026
31 May 2026

Rastreabilidade - Operational

100% - uptime
01 Mar 2026 · 100.0%01 Apr · 100.0%31 May · 100.0%

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01 Mar 2026
01 Apr 2026
31 May 2026

Monitoramento - Operational

100% - uptime
01 Mar 2026 · 100.0%01 Apr · 100.0%31 May · 100.0%

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01 Mar 2026
01 Apr 2026
31 May 2026

TOTVS iPaaS HUBE - Operational

100% - uptime
01 Mar 2026 · 100.0%01 Apr · 100.0%31 May · 100.0%

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01 Mar 2026
01 Apr 2026
31 May 2026

Third Party: Google Cloud Platform → Google Cloud Networking - Operational

Third Party: Google Cloud Platform → Google Cloud SQL - Operational

Third Party: Google Cloud Platform → Google Cloud Storage - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Firewall - Operational

Third Party: Cloudflare → Cloudflare Sites and Services → Gateway - Operational

Notice history

01 May 2026

[TOTVS iPaaS] Production Update
  • Completed
    06 May 2026 at 11:00 PM
    Completed
    06 May 2026 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    06 May 2026 at 9:00 PM
    In progress
    06 May 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    06 May 2026 at 9:00 PM
    Planned
    06 May 2026 at 9:00 PM

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

Instabilidade no Acesso ao TOTVS iPaaS
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    O serviço Manager foi normalizado e o acesso ao TOTVS iPaaS já está disponível para todos os usuários.

    Status da Operação:

    • Login e Permissões: Funcionando normalmente.

    • Painel de Gerenciamento: Acesso restaurado.

    • Integrações e Webhooks: Seguem operando sem intercorrências, como durante todo o período da instabilidade.

    Monitoramento: Embora os serviços tenham retornado à total estabilidade, nossa equipe técnica permanecerá em estado de monitoramento preventivo pelas próximas horas para garantir a consistência do ambiente.

  • Identified
    Identified

    Identificamos uma falha em nosso sistema Manager, responsável pelo gerenciamento de usuários e permissões. Devido a isso, o login na plataforma TOTVS iPaaS está temporariamente indisponível.

    O que foi afetado?

    • Acesso ao Portal: Usuários não conseguirão realizar login para editar ou monitorar fluxos.

    • Gerenciamento de Permissões: Alterações de perfis e acessos estão suspensas.

    O que NÃO foi afetado? (Operação Normal)

    • Integrações: Todos os fluxos e integrações já publicados continuam rodando sem interrupções.

    • Webhooks: O recebimento e processamento de dados via webhooks seguem operando normalmente.

    Status Atual: Nossa equipe de engenharia já está atuando na correção do serviço Manager para normalizar o acesso o mais breve possível. As operações críticas de troca de dados entre sistemas permanecem íntegras.

01 Apr 2026

[TOTVS iPaaS] Production Update
  • Completed
    22 April 2026 at 11:00 PM
    Completed
    22 April 2026 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    22 April 2026 at 9:00 PM
    In progress
    22 April 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    22 April 2026 at 9:00 PM
    Planned
    22 April 2026 at 9:00 PM

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

[Manutenção Programada] Upgrade de Infraestrutura e Performance
  • Completed
    07 April 2026 at 1:30 AM
    Completed
    07 April 2026 at 1:30 AM
    Maintenance has completed successfully
  • In progress
    07 April 2026 at 12:00 AM
    In progress
    07 April 2026 at 12:00 AM
    Maintenance is now in progress
  • Planned
    07 April 2026 at 12:00 AM
    Planned
    07 April 2026 at 12:00 AM

    Informamos que realizaremos uma atualização no TOTVS iPaaS para migração de nosso provedor de nuvem do nosso sistema de roteamento (queues). Esta ação visa otimizar o tempo de resposta e a estabilidade.

    Durante este período, o serviço poderá apresentar instabilidade momentânea. Agradecemos a compreensão enquanto trabalhamos para entregar uma plataforma mais rápida e resiliente.

01 Mar 2026

Instabilidade no componente webhook síncrono
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Identificamos uma intercorrência no serviço Webhook Sync, que apresentou falhas de conexão com o banco de dados, resultando em atrasos no processamento.

    Para mitigar o problema, realizamos o resizing (redimensionamento) e o upgrade da infraestrutura do serviço. A estabilidade foi restabelecida e as conexões com o banco de dados voltaram ao normal.

    No momento, nossa equipe de engenharia está monitorando o fluxo de sincronização para garantir que todos os eventos represados sejam processados corretamente.

[TOTVS iPaaS] Production Update
  • Completed
    11 March 2026 at 11:00 PM
    Completed
    11 March 2026 at 11:00 PM
    Maintenance has completed successfully
  • In progress
    11 March 2026 at 9:00 PM
    In progress
    11 March 2026 at 9:00 PM
    Maintenance is now in progress
  • Planned
    11 March 2026 at 9:00 PM
    Planned
    11 March 2026 at 9:00 PM

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

[TOTVS iPaaS] Production Update
  • Completed
    10 March 2026 at 1:50 AM
    Completed
    10 March 2026 at 1:50 AM
    Maintenance has completed successfully
  • In progress
    10 March 2026 at 1:30 AM
    In progress
    10 March 2026 at 1:30 AM
    Maintenance is now in progress
  • Planned
    10 March 2026 at 1:30 AM
    Planned
    10 March 2026 at 1:30 AM

    Dear customer,

    We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.

    During this period, access to the system may be temporarily unavailable.

    We appreciate your understanding and are available for any questions or support needed.

    Best regards, TOTVS Team.

01 Mar 2026 to 01 May 2026

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