Notice history - TOTVS iPaaS

01 Dec 2025

01 Jan 2026

28 Feb 2026

01 Dec 2025

01 Jan 2026

28 Feb 2026

01 Dec 2025

01 Jan 2026

28 Feb 2026

01 Dec 2025

01 Jan 2026

28 Feb 2026

01 Dec 2025

01 Jan 2026

28 Feb 2026

01 Dec 2025

01 Jan 2026

28 Feb 2026

Notice history

01 Feb 2026

[TOTVS iPaaS] Production Update

Completed
05 February 2026 at 12:00 AM
Completed
05 February 2026 at 12:00 AM
Maintenance has completed successfully
In progress
04 February 2026 at 10:00 PM
In progress
04 February 2026 at 10:00 PM
Maintenance is now in progress
Planned
04 February 2026 at 10:00 PM
Planned
04 February 2026 at 10:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

Resolved
05 February 2026 at 2:23 AM
Resolved
05 February 2026 at 2:23 AM
Gostaríamos de informar que nossa equipe de engenharia identificou e resolveu uma instabilidade pontual que afetou o processamento de nossos webhooks síncronos nas últimas horas.
O que ocorreu
Durante uma janela de manutenção preventiva para aprimoramento de nossos serviços internos, observou-se uma incompatibilidade técnica em um dos componentes de infraestrutura. Essa divergência causou uma interrupção momentânea na comunicação entre nossos serviços legados e as interfaces de saída, resultando em falhas pontuais de conexão.
Ações Tomadas
Assim que a anomalia foi detectada, nossa equipe iniciou os protocolos de contingência. Para garantir a integridade das operações e a continuidade do seu negócio:
- Rollback imediato: Revertemos a atualização do ambiente para a versão estável anterior.
- Validação de Conectividade: Realizamos testes de carga e integridade para assegurar que o fluxo de dados fosse totalmente normalizado.
- Monitoramento Assistido: O componente permanecerá sob observação rigorosa pelas próximas 24 horas.
Próximos Passos
A situação encontra-se 100% normalizada. Já estamos trabalhando junto aos nossos provedores de tecnologia para realizar o diagnóstico detalhado da atualização em ambiente isolado, garantindo que futuras melhorias não impactem a disponibilidade do serviço.
Lamentamos qualquer inconveniente e reiteramos nosso compromisso com a resiliência de nossa plataforma.

Atenciosamente,

Eduardo Gabriel
Investigating
04 February 2026 at 9:30 PM
Investigating
04 February 2026 at 9:30 PM
Estamos investigando uma falha de autenticação no webhook síncrono que impede realizar chamadas mesmo com o token correto.

01 Jan 2026

[TOTVS iPaaS] Production Update

Completed
13 January 2026 at 11:00 PM
Completed
13 January 2026 at 11:00 PM
Maintenance has completed successfully
In progress
13 January 2026 at 9:00 PM
In progress
13 January 2026 at 9:00 PM
Maintenance is now in progress
Planned
13 January 2026 at 9:00 PM
Planned
13 January 2026 at 9:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

01 Dec 2025

[TOTVS iPaaS] Production Update

Completed
29 December 2025 at 12:00 PM
Completed
29 December 2025 at 12:00 PM
Maintenance has completed successfully
In progress
29 December 2025 at 8:00 AM
In progress
29 December 2025 at 8:00 AM
Maintenance is now in progress
Planned
29 December 2025 at 8:00 AM
Planned
29 December 2025 at 8:00 AM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

[TOTVS iPaaS] Production Update

Completed
15 December 2025 at 11:00 PM
Completed
15 December 2025 at 11:00 PM
Maintenance has completed successfully
In progress
15 December 2025 at 9:00 PM
In progress
15 December 2025 at 9:00 PM
Maintenance is now in progress
Planned
15 December 2025 at 9:00 PM
Planned
15 December 2025 at 9:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

[TOTVS iPaaS] Production Update

Completed
08 December 2025 at 11:00 PM
Completed
08 December 2025 at 11:00 PM
Maintenance has completed successfully
In progress
08 December 2025 at 9:00 PM
In progress
08 December 2025 at 9:00 PM
Maintenance is now in progress
Planned
08 December 2025 at 9:00 PM
Planned
08 December 2025 at 9:00 PM
Dear customer,
We inform you that we will perform a routine update on TOTVS iPaaS with the aim of improving the performance, security and general user experience of the product.
During this period, access to the system may be temporarily unavailable.
We appreciate your understanding and are available for any questions or support needed.
Best regards, TOTVS Team.

01 Dec 2025 to 01 Feb 2026